Conflict Management for Public Services
Conflict Management Training for Public-Facing Staff “My name is Fran Musci. I’m manager of training and safety at the Milwaukee County Transit System. One of my peers wanted to learn more about it. She had some contacts with the Cudahy Police Department,...
Some thoughts on Restraint Reduction
Reducing the need for restrictive practices in services If we focussed more on NON-escalation, it would mean that we spent less time doing DE-escalation – wouldn’t that be nice? At Dynamis, we are committed to the idea that any type of restrictive practice should be...