Dignity and Respect for Reducing Hospital Violence

by | Monday, September 16, 2019 | ambulance, Conflict Management, Conflict Resolution, crisis intervention, gateway behaviours, Hospital Security and Conflict, non-escalation, social contracts, Verbal Defense and Influence

Reducing Hospital Violence – “we could be non-escalatory versus relying on de-escalation” Hi, I’m Jeff Mehring, the retired regional director of Safety and Security. I worked with Wheaton Franciscan Healthcare for over 35 years in that...

Conflict Management for Public Services

by | Friday, September 13, 2019 | Conflict Management, Conflict Resolution, gateway behaviours, non-escalation, Personal Safety, social contracts, universal greeting, Verbal Defense and Influence

Conflict Management Training for Public-Facing Staff “My name is Fran Musci. I’m manager of training and safety at the Milwaukee County Transit System. One of my peers wanted to learn more about it. She had some contacts with the Cudahy Police Department,...
Some thoughts on Restraint Reduction

Some thoughts on Restraint Reduction

by | Thursday, July 18, 2019 | Conflict Management, crisis intervention, gateway behaviours, Hospital Security and Conflict, Least Restrictive Option, PMVA Training, social contracts, Verbal Defense and Influence

Reducing the need for restrictive practices in services If we focussed more on NON-escalation, it would mean that we spent less time doing DE-escalation – wouldn’t that be nice? At Dynamis, we are committed to the idea that any type of restrictive practice should be...
Improving Reaction Time in PMVA Training

Improving Reaction Time in PMVA Training

by | Thursday, August 25, 2016 | Breakaway Skills, Conflict Management, Conflict Resolution, Control and Restraint, gateway behaviours, Hospital Security and Conflict, Lone Worker Personal Safety, Personal Safety, Physical Interventions, PMVA Training, Training Design

SEEING WHAT IS COMING – SOONER — In terms of dealing with sudden violence (and all violence, in the end, is sudden) wouldn’t it be great to have a crystal ball that would help us see it coming from a longer way off?    Well, experiments in sports...

Conflict Management Training using the VDI method to find Resolution

by | Thursday, June 16, 2016 | Conflict Management, Conflict Resolution, deflectors, gateway behaviours, Lone Worker Personal Safety, non-escalation, Personal Safety, redirections, social contracts, universal greeting, Verbal Defense and Influence

We have been working with a national provider of homelessness outreach and support services to help their staff to manage the sometimes difficult, distressed or dangerous behaviour they encounter when working with their service users.   This video describes some of...