by dynamistraining | Wednesday, November 20, 2019 | Conflict Management, Conflict Resolution, Verbal Defense and Influence, Vistelar Conflict Management
Three Recommendations for Retail Companies to Teach Their Staff about Conflict Fantastic advice from Dave Young “The three recommendations I’d make for all organizations is to make sure your people know how to make that initial contact. We use our Universal...
by dynamistraining | Monday, October 21, 2019 | Conflict Management, Personal Safety, retail conflict and abuse, Verbal Defense and Influence
Research shows that retailers are most concerned about: Violence against staff Theft by customers Verbal Abuse against staff Robbery Anti-Social Behaviour “The biggest cause for concern in the report’s findings is the prevalence of violence and abuse against...
by dynamistraining | Tuesday, October 1, 2019 | Conflict Management, Conflict Resolution, crisis intervention, Emergency Services, Verbal Defense and Influence
World-Class Conflict Management Training in London https://youtu.be/fElQyrdXl1oVideo can’t be loaded because JavaScript is disabled: Conflict Management Train-the-44Trainer from Dynamis powered by Vistelar (https://youtu.be/fElQyrdXl1o) This five-day course...
by dynamistraining | Wednesday, September 18, 2019 | Conflict Management, Conflict Resolution, non-escalation, redirections, Verbal Defense and Influence
https://vimeo.com/359546575/041e520e35 Confidence that our people are doing the right thing during conflict management. “My name is Jason Campbell. I’m a senior security leader with NiSource, a utility company that spreads across the Eastern seaboard. My...
by dynamistraining | Tuesday, September 17, 2019 | Conflict Management, crisis intervention, learning disabilities, Positive Handling, redirections, social contracts, Verbal Defense and Influence
“Hi, my name is Katie Dill, and I am a special education teacher from Winnebago School District in Northern Illinois. I chose Vistelar as a teacher in the educational field because this is “how we do things”. In the professional field we know that we...
by dynamistraining | Monday, September 16, 2019 | ambulance, Conflict Management, Conflict Resolution, crisis intervention, gateway behaviours, Hospital Security and Conflict, non-escalation, social contracts, Verbal Defense and Influence
Reducing Hospital Violence – “we could be non-escalatory versus relying on de-escalation” Hi, I’m Jeff Mehring, the retired regional director of Safety and Security. I worked with Wheaton Franciscan Healthcare for over 35 years in that...
