Hospital Settings – Patient and Staff Safety with Restraint Reduction

Team Dynamis has been operating internationally since 2008 when our team were first asked to bring best-practice approaches from the United Kingdom to hospital services in gcc uae qatar saudi mena gcc in restraint training and violence management.    Since then our team has visited Abu Dhabi and Dubai to teach extended programmes, along with consultancy and advisory visits to Bahrain, Oman and Kuwait in addition to meeting professionals from Saudi Arabia and all around the Middle East, North Africa and Gulf Region to discuss how hospital administrators can implement programmes which reduce violence in their facilities.  Specialists in gcc uae qatar bahrain oman saudi kuwait mena gcc restraint training and violence management.

We have assisted hospitals to achieve JCI accreditation and CCPC certification by helping them to evidence staff competencies for creating and protecting a safe and secure environment of care, in accordance with JCI Sentinel Event Alert #59, as an example.   See JCI Sentinel Event #59 here.  It outlines and details steps to manage and prevent healthcare workplace violence, as follows.

1. Clearly define workplace violence and put systems into place across the organization that enable staff to report workplace violence instances, including verbal abuse.
2. Recognizing that data come from several sources, capture, track and trend all reports of workplace violence – including verbal abuse and attempted assaults when no harm occurred
3. Provide appropriate follow-up and support to victims, witnesses and others affected by workplace violence, including psychological counseling and trauma-informed care if necessary.
4. Review each case of workplace violence to determine contributing factors. Analyze data related to workplace violence, and worksite conditions, to determine priority situations for intervention.
5. Develop quality improvement initiatives to reduce incidents of workplace violence.
6. Train all staff, including security, in deescalation, self-defense and response to emergency codes.
7. Evaluate workplace violence reduction initiatives

In 2017 we broadened our scope of work and have delivered work in schools in Qatar, Dubai and in Abu Dhabi where Positive Behaviour Management and Positive Handling strategies are increasingly of interest in both mainstream schools (primary and secondary) and for teams of staff who work in Special Needs (SEN, SEND, Autism, ABA) settings.  

In these situations we help school staff and carers to establish safe and secure consistent learning environments in their establishment, where both staff and children can work together in safety despite having to manage with emotional or behavioural difficulties, with challenging behaviour due to Learning Difficulties or Autism, ADHD, PDA or other conditions.

Specialists in gcc uae qatar bahrain oman saudi kuwait mena gcc for restraint training and violence management.

Our Experience in teaching in multi-national and multi-cultural environments is unparalleled in our sector, and our long-standing relationships with clients in the MENA and GCC region attest to this.  Our Director of Training has deep interests in cross-cultural conflict management and has developed specific experience in how to work with teams where religion, ethnicity, cultural norms, behavioural norms, gender, age, hierarchical issues, status and stress influence the team dynamic both internally and externally to the team’s client group.

We are developing a specialty in cross-cultural conflict communications and workplace conflict resolution which is unrivalled in the MENA or GCC region.

Please get in touch to discuss more about how we can help you to reduce violence, cut staff injuries and disruption caused to your services by difficult, distressed or dangerous behaviour.

Why:   ✓ Matched to your needs     ✓ Led by Professional Trainers     ✓ Legally Audited     ✓Fully Risk-Assessed     ✓ Values Dignity and Respect     ✓ Safeguards Client rights     ✓Offers Staff Practical Options     ✓ Compliant with International Standards     ✓ Value for Your Investment   ✓ Culturally Sensitive

Staff who successfully complete this course will:

• Understand the concept of Reasonable Force in relation to physical intervention and restraint.
• Explore the requirements of international Human Rights and how they apply to physical interventions.
• Examine the requirements of Occupational Health and Safety best practice and associated guidance and show how they apply to physical interventions.
• Evaluate the risks associated with aggression and violence (pre-, during and post-incident) and explore how to minimise those risks.
• Identify and describe the relevant guidance and best practice in relation to the physical restraint of vulnerable individuals and groups.
• Differentiate between holding, escorting and restraining and non-harmful restraint techniques and how to apply them.
• Demonstrate and explain how to gradually de-escalate and relax restraint to allow the subject being restrained to regain self-control.
• Explore the risks of associated with alcohol and drugs, knives and other forms of edged weapons in relation to violence management and tactics.
• Investigate the difference between non-harmful methods of control and more restrictive methods of control and when the use of such methods would be considered appropriate.