Ambulance Service Courses

Safety Training for Secure Escort or Paramedic Personnel


Ambulance Service

Personal Safety, Conflict or Restraint training specific to your needs

  • Communication:  Verbalisation skills for communicating under pressure and de-escalation in high-risk situations
  • Duty of Care:  Understanding where the duty begins and ends and who carries responsibility for restraint during an intervention.
  • Reasonable Force Rules:  Understanding Reasonable Force for Breakaway Control and Restraint Interventions
  • Risk Awareness:  What are the risks of physical restraint intervention and how to reduce or avoid them
  • Personal Safety:  Building effective habits and attitudes for enhanced safety on ambulance calls
  • Teamwork:  Working in cooperation with team-mates in high-risk restraint and non-restraint situations
  • Restraint Tactics:   Reliable and Robust methods for last-resort physical intervention resolution of high-risk conflict situations

Personal Safety for Ambulance Service Personnel

Ambulance service personnel our frequently exposed to the risk of aggression and violence because of the nature of the work. Tasking is often require ambulance service personnel to be the first person on scene at an accident or an incident where the people involved may be distressed or agitated or are suffering from the effects of drugs and alcohol. Developing effective habits and attitudes for maintaining situation awareness and personal safety in such situations is a critical area for staff both new to the job and veterans. Our 9 attitudes methodology provides a framework for developing these skills and our conflict resolution program helps to ensure that Contacts with persons in the community are both non-escalatory and effective.

Ambulance Service-specific Breakaway Skills programme

Where ambulance service personnel are confronted with acts of physical violence, the use of force may become necessary and therefore it is prudent for services to provide training and skills for disengagement and breakaway for personnel.  Our system of self protection offers, in a short period of time, skills which are instinctive, easy to learn, are retained well over time and which are extremely effective in helping staff to prevent themselves being injured in the result of physical attack.  Because the methods we use are based on human survival instincts, they are very court defensible and appropriate for use by healthcare staff.

Control Tactics for Ambulance Service Restraint Scenarios

There are times in some circumstances when, whether with police assistance or when police are attending a call with paramedics, that the use of force to control or restraint a patient becomes necessary.  The situations may arise when personnel are attempting to prevent a great harm from occurring when our patient is refusing treatment or refusing to attend hospital at that time when they are judged not to have capacity to make these decisions, for example.  In these limited scenarios the skilful Application of control tactics and restraint procedures, while working as part of the team, can reduce the risk of potential harm to the patient and increase the overall safety of the attending team.

Ambulance Service Secure Escort Tasks

Where are the ambulance service is engaging in a secure escort, often it will be necessary for the Escort team to have a full understanding and knowledge of the control and restraint tactics which may be appropriate to safely complete the transport of a patient.  This sometimes will include the use of holding techniques and procedures which reduce the risk of the patient absconding from the care custody custody and control of the health service in which they have been placed.  Secure escort staff may need to have a high level competency in these tactics in order to safely carry out their taskings.

Ambulance Service Restraint Devices – Handcuffs, Soft-Cuffs and Soft Restraint Systems

For some high secure patients it will be necessary for escort staff to safely apply restraint devices. Training should ensure that any application of restraint devices is both safe and appropriate and effective, proportionate to the needs identified in the escorting procedure.  For example, handcuff training should include elements of the proper care of the devices, the mechanical principles which underline their use, the legal rules which accompany their use and tactics for use with both compliant subjects and non-compliant subjects.

Programmes for Ambulance Service Paramedics and Escort Personnel:

  • 1-Day Personal Safety and Breakaway Course
  • 1-Day Communicating Under Pressure Conflict and De-Escalation Course
  • 2-Day Control and Restraint Introduction Course
  • 1-Day Restraint Devices Course (Handcuffing as standard, Soft Restraints on request)

When: Training Programmes specific to your needs can be carried out in durations from 1 to 5 Days based on your identified needs and scheduled for your convenience

Who:  Groups of up to 12 care staff are led by each Dynamis trainer (larger groups by request). Attendees can include Paramedics, Care Assistants, Escort Staff, Supervisors and Operations staff subject to the training needs analysis and learning outcomes of specific courses.

Where:  Training is normally held at your venue where sufficient space is available.

How:  Our trainers deliver this course using a mix of lecture/presentation, Q&A, varied forms of carefully layered physical practice and scenario rehearsal.

Why:  Matched to your needs     Led by Professional Trainers     Legally Audited     Fully Risk-Assessed     Values Dignity and Respect     Safeguards Client rights     Offers Staff Practical Options     Compliant with Government Regulations     Value for Your Investment

Recommended Related Courses: Conflict Management or Personal Safety training, or both depending on your risk level.

Please contact us to gain access to our online Physical Intervention, Control and Restraint, Safe Holding and Conflict Management Training Needs Analysis tools.



Dynamis Training Feedback for January-December 2017




This video shows some examples of our mid-tier restraint training.  Less intrusive and more restrictive tactics also form part of our complete repertoire for the full spectrum of risks which exist in healthcare environments.


Paramedic Assault:   Systems of Work and the Aftermath

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