http://www.positivehandling.co.uk/behaviour-management/ - Gerard O'Dea proposes an idea for teaching staff to use paraphrasing as a habitual response to ...0:4:43
https://www.youtube.com/watch?v=hWfVkLzUZ-k
Dynamis Training
Shoplifting is a persistent and growing problem for UK retailers. According to the British Retail Consortium’s annual retail crime survey, shoplifting incidents account for the most significant proportion of crimes against retailers. It’s essential for retail staff to handle suspected theft appropriately to protect the business, ensure their safety, and avoid potential legal issues such
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Building on a very successful run of training for police services all over the country, the SCENA team of Professor Chris Cushion and MD of Dynamis Gerard O’Dea have been introducing Authentic Scenario Based Training to NHS trainers in Scotland. The team delivered a 4-day SCENA CPD Trainer Development programme in January in a freezing
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