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Protecting Lone Workers sometimes means deciding on if a visit should go ahead and how many people should go.  Sometimes, client history means no visit.

In a rough-cut from a recent training course, our Director of Training and expert on personal safety Gerard O’Dea describes the tragic case where a lone worker was asked to visit someone whose recent history and past convictions, if known, would have suggested that probably no-one would have been sent on the visit that she was asked to carry out.  The story highlights the importance of knowing client details, including their history of violence.

 


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Gerard O’Dea is a professional violence-management trainer/consultant who has been active in personal safety training since 2006.  He regularly delivers training to local authority, housing organisation and other community-based staff teams who work with sometimes difficult, distressed or dangerous members of the public.  His approach to lone-worker training is pragmatic, functional and based on a keen analysis of the issues in the real world of community working.  Gerard published “Lone Worker Personal Safety:  A Guidebook for Health and Social Care Staff” (on Amazon in Paperback and on Kindle) in 2014.  For more information please visit:  http://www.dynamis.training/lone-worker-personal-safety/