The potential for actual management of aggression
Gerard O’Dea provides tailored Prevention and Management of Violence and Aggression (
courses for education, care, health and hospital service providers around the UK, so that service-users and staff are treated with dignity and shown respect, even in their most difficult moments.
Combining respectful verbalisation skills with last-resort physical alternatives for true, full-spectrum patient care has been his specialty for over ten years as director of training for Dynamis.
Personal Safety Training for Real Estate and Letting Agents Real estate agents are often at risk of personal harm when showing properties to strangers. They are required to meet and greet potential buyers and show them around unfamiliar properties, which can expose them to various safety hazards. Personal safety training is essential for real estate
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Distressed Behaviours in Care Homes – what are the risks?We have met hundreds of care home staff in our training sessions, and this article aims to clarify some of the issues related to managing aggression and violence with older people, or vulnerable adults in care. We recently received gratitude from a client company that achieved a
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A stalker at work – what can we do? table of contents 1Why would an employer offer personal protection training to an individual employee?What behaviour counts as stalking?2Health and Safety issues of a stalker at workFour warning signs that behaviour is ‘stalking’:What are the challenges for people who are being stalked and harassed?3What’s the most
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Our staff writer, Vanessa, recently talked with Senior Trainer Zeb Glover about our prevention and management of violence and aggression training course for secure mental health transport teams, to help prepare them for some of the unpredictable behaviours and risky situations they face in their work. Table of Contents 1What is Secure Escort or Mental
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