A TOUR OF OUR ONLINE TRAINING FOR RESOURCE-CONSCIOUS ORGANISATIONS
KNOWLEDGE COMPONENTS DELIVERED BY ONLINE LEARNING…
Twilight sessions can reduce the need to allocate large amounts of time and budget to Conflict De-Escalation and Physical Intervention training.
Our unique online learning option allows you to have your staff complete our Online Conflict De-Escalation and Physical Intervention Course before our qualified trainer visits with you, cutting your contact-time investment in this training by half. The online courseware, designed and developed by our training team exclusively for our clients, makes efficient use of staff time and takes them through at least four units of learning:
Understanding Crisis Behaviour
Understanding Duty of Care
Government Guidance and Legislation
Understanding Reasonable Force
Through online video and knowledge-checking activities, your staff are guided through 12 key decision-making factors which are fundamental to good practice.
…BLENDED WITH AN IN-PERSON TRAINING EXPERIENCE…
Once we have your staff established on a baseline level of understanding through this online learning, our training team can come and run a very focussed training session for your group. After confirming the online learning in-person and taking the inevitable questions from your team to achieve proper clarity, our trainer will then lead your staff through the verbal models for conflict communications and the physical tactics they may need at the higher levels of risk, in practical sessions where repetition and embedding the skills is our aim.
Our Skills are designed to comply with regulations while being sensitive to the needs of your organisation.
Our physical interventions approach covers approach and engagement phases, the initial control and protection element of many interventions and of course the holding or restraint interventions. Along the way we will discuss behaviour, communications and verbal skills for de-escalation.
To learn more about accessing this online- blended training format, please make contact with me and my team.