Train the Trainer Course for Services caring for People with Learning Disabilities and Complex Needs

Vulnerable Clients and Behaviours of Concern in Learning Disabilities Services The proposed programme for this learning disabilities service will build a process within which we can create a change of heart in your staff teams so that they can Keep Everyone Safe even...

Healthcare Myth: Violence is Part of the Job

Violence is part of the job? Joel Lashley from Vistelar Another myth that gets us in so much trouble is the myth that violence is part of the job in health care. From a certain point of view, that’s absolutely true. I mean, health care providers are five to...

What is Trauma Informed Care?

Trauma Informed Care My name is Gary Klugiewicz. I am the Director of Training of Verbal Defense and Influence and I train all over the country. And I do a lot of training for healthcare organisations. And in healthcare, what’s really taking the front row is...

Challenging Behaviour in Elderly Dementia Care: Bathing without the Bruises

Splish, Splash, Splosh – I just got Boshed! Care assistants and caregivers consistently find that bathing is one of those flashpoints that they have in terms of conflict and combative behavior with elderly residents in care, particularly those who may be...