Healthcare Myth: Violence is Part of the Job

Violence is part of the job? Joel Lashley from Vistelar Another myth that gets us in so much trouble is the myth that violence is part of the job in health care. From a certain point of view, that’s absolutely true. I mean, health care providers are five to...

What is Trauma Informed Care?

Trauma Informed Care My name is Gary Klugiewicz. I am the Director of Training of Verbal Defense and Influence and I train all over the country. And I do a lot of training for healthcare organisations. And in healthcare, what’s really taking the front row is...

Challenging Behaviour in Elderly Dementia Care: Bathing without the Bruises

Splish, Splash, Splosh – I just got Boshed! Care assistants and caregivers consistently find that bathing is one of those flashpoints that they have in terms of conflict and combative behavior with elderly residents in care, particularly those who may be...

“The training was informative & the practical sessions were very useful to learn. I have gained a good knowledge on how to manage difficult or challenging behaviour within my job role.” — Care Assistant, Dementia Unit

Read more