February 10

Conflict Resolution Five Maxims

Conflict Resolution Five Maxims

The Five Essential Truths for Effective Communication

The Conflict Resolution Five Maxims are truly useful waypoints which you can use to more effectively direct your communication with people even when under pressure during conflict or crisis


Gerard O’Dea is a conflict management, personal safety and physical interventions training consultant.  He is the training director for Dynamis, a specialist in personal safety and violence reduction initiatives and the European Adviser for ‘Verbal Defense and Influence’, a global programme which addresses the spectrum of human conflict. www.dynamis.training

Gerard’s book on Lone Worker Personal Safety is available on Amazon Kindle and Paperback.

National Personal Safety Day - Lone Working Book from Dynamis


Tags

ask, effective communication, five maxims, give context, give options, listen, non-escalation, personal safety, second chance, supportive atmosphere


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