Conflict Resolution Five Maxims
The Five Essential Truths for Effective Communication
The Conflict Resolution Five Maxims are truly useful waypoints which you can use to more effectively direct your communication with people even when under pressure during conflict or crisis
Gerard O’Dea is a conflict management, personal safety and physical interventions training consultant. He is the training director for Dynamis, a specialist in personal safety and violence reduction initiatives and the European Adviser for ‘Verbal Defense and Influence’, a global programme which addresses the spectrum of human conflict. www.dynamis.training
Gerard’s book on Lone Worker Personal Safety is available on Amazon Kindle and Paperback.