Healthcare Myth 2: If I Say Something It Will Make Things Worse

Silence always carries an uspoken message. When faced with disrespectful or threatening language, the ...

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Healthcare Myth 1: Killing them with Kindness

Here is Vistelar Consultant Joel Lashley talking about some myths in healthcare, and in ...

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Coming Up: Verbal Defense and Influence Instructor Course

October 25th to 28th 2016 will see the first-ever VDI Instructor Course in the ...

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Hospital Violence Reduction – Conflict Management in the ED

The common complaint at Emergency Departments the world over is that there is overcrowding ...

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Hospital Violence Reduction – Internal Security Officers

Staff in one hospital we worked in reported to us that they had variable success ...

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