Conflict Resolution: Review and Report

Here is a video about Conflict Resolution: Review and Report which describes how we achieve better final outcomes when we interact with people.  Achieving Closure and Improved Future Performance:

Gerard O’Dea is a conflict management, personal safety and physical interventions training consultant.  He is the training director for Dynamis, a specialist in personal safety and violence reduction initiatives and the European Adviser for ‘Verbal Defense and Influence’, a global programme which addresses the spectrum of human conflict.

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