Call to Talk about Training Or get info by email now Self-Efficacy:  Conflict Management is about more than just ‘Techniques’ When people learn that they can master tasks, they start to develop a feeling of self-efficacy – the expectation that they will be competent and successful at a particular task. The feeling of self-confidence is
Restraint Training: Focussed on Tasks, not People ?
A Question of Focus Are our care staff giving more focus to the list of tasks and jobs to be done while on shift in their often overworked and under-resourced facilities, or are they focussed entirely on the people they are caring for?   In terms of restraint, we see both subtle and grotesque versions
Restraint Training: Uncommon Sense in Safely Caring for Older People
Safely caring for older people who exhibit difficult-to-predict behaviours associated with the stresses of living in care can be quite an art! Â This week has all been about the uncommon sense involved in safely delivering personal care for unpredictable residents. Â A care home in the midlands commissioned our team to help them with issues around
Teenage Prison Abuse: Feedback and Bystanders in Restraint Reduction Training Initiatives
I wanted to add another comment in regard to Medway Secure Training Centre this week (Panorama goes undercover at young offenders’ unit – BBC …) about the lack of immediate accountability of the staff which seemed apparent on the programme. “in the Stanford Prison Experiment, the subjects who were randomly assigned as prison guards gradually
Teenage Prison Abuse in the UK: A question of Practice in Restraint Reduction Training
Should we be so surprised at the revelations at Medway Secure Training Centre in England last week? (Panorama goes undercover at young offenders’ unit – BBC …) One important barometer of the level of training and support that staff are receiving at an institution, care home or school is how they talk about their work, their