Hospital Violence Reduction – Physical Attributes of Staff
A casual walk through an ER will confirm that the physical attributes of the nurses working there (both male and female) are often not matching the physical youth, athleticism, raw power and determination of the patients they are looking after who might be in crisis. Although this is a sweeping generalisation, it nevertheless informs us that, in order
Care Home Safe Holding: Fatality when Elderly Man with Violence History Bit Care Home Resident
The Oldham Evening Chronicle reports on an incident where a man with a recent history of serious violence towards care home staff, other residents and his family was admitted to another care home after he had caused the death of a resident. Frederick Adams (93) was bitten on the finger and hit with a shoe by
Pharmacist calls customer a retard – Verbal Defense and Influence
For ‘Contact Professionals’, it is imperative that regardless of the circumstances, they maintain their professional face when they are operating in their professional capacity.  When a person lets slip their professional presentation to the world, the results can be career-limiting in the extreme. This recent story is an unfortunate example of when this principle is forgotten:
How to keep staff safe in learning disability services: a story
The following is an actual story about how to keep staff safe in learning disability services. The scenario which was reported to our training team in the sessions that we deliver for staff who look after vulnerable people in care. I believe that stories like this are generally representative of the kinds of conflict and