Spitting Risk: A 32-year-old care worker had to get a corneal transplant in her eye after a spitting incident at Low Moor Resource Centre in Bradford left her with only 20% vision in the eye She has been told there is a high risk the transplant may leave her blinded or may not improve her vision at
How to disengage from conflict Walking away or disengaging from conflict (also called withdrawal from conflict) can often be the most appropriate action to take in order to create safety from a situations which is escalating and when words alone fail. Hi, it’s Gerard O’Dea here, and we’re talking communicating under pressure. We are on
The death of a clubber who collapsed after a bouncer held him in a ‘chin-lock’ was caused by a combination of heart disease and the ‘effects of the restraint’, an inquest was told. Julian Webster suffered a cardiac arrest after being restrained outside the Pitcher and Piano at Deansgate Locks, Manchester, in April 2009. Â
Conflict Resolution Persuasion How to Gain Voluntary Collaboration, Cooperation or Compliance Conflict Resolution Persuasion is a key skill for dealing with distressed or difficult clients in any public-facing role and is always part of a good process when de-escalating conflict. Hi, it’s Gerard O’Dea, and today we’re doing communicating under pressure, and we’re on concept number seven.
Conflict Resolution Redirections How to Avoid being Skewered by Verbal Abuse: Conflict Resolution Redirections are used when you are facing difficult behaviour or verbal abuse which might distract you from your communication task. Hi, it’s Gerard O’Dea here, and we’re going to talk today about communicating under pressure. We are on the strategy number six
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