Hospital Violence Reduction – Ambassador Programmes

Hospital Violence Programmes and the provision of Information to provide Clarity On entering A&E people want more information on the following: initial expected waiting times;  changes to expected waiting times;  reasons for changes (for example, intake of serious road traffic accidents);  alternatives to A&E (where they can get treatment instead);  their condition and priority in

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Hospital Violence Reduction – Conflict Management in the ED

The common complaint at Emergency Departments the world over is that there is overcrowding and long uncertain waiting periods.   As we have seen, this is compounded by the high expectations of some patients that they will be seen immediately and given the highest priority. Much of the challenging behaviour presented by relatives and patients

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Train to Become a Personal Safety Adviser this October?

Train to Become a Personal Safety Adviser this October?

Feedback on our trainer-qualification courses has been so strong that this year we are running another self-protection trainer certification in October.  Candidates have been raving about how much they learned and the enthusiasm they gained from working on our last instructor course, that we have been asked to run another one in 2015 and the dates

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Hospital Violence Management – Seclusion

Seclusion rooms are used in order to reduce the need for physical and mechanical restraints over prolonged periods of time.  They can sometimes be used as a short-term measure to keep the patient safe while medication takes effect.  It is a sometimes controversial measure because of its significant potential for abuse or mis-use. Seclusion is

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Personal Safety Trainer 27

Restraint Training: The Biggest Mistake in Control Tactics

Coach Tony Torres says that the biggest problem in Control Tactics is that people try to exert Control too soon in the confrontation timeline.  In our 9 attitudes methodology from Functional Edge System, we understand that the key phases of any physical confrontation are: 1) Survival (staying conscious, upright and ‘with it’) 2) Reversal (slowing or stopping

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