A private healthcare company was fined £150,000 in January 2012 after admitting its part in the death of an elderly nursing home resident who was strangled by a wheelchair lap belt. Brigid O’Callaghan, known as Vera, was found dead on the morning of October 28, 2005 at Amberley Court Nursing Home in Edgbaston, Birmingham.
Emotionally safe performance driven instruction is a key component of Vistelar’s training methodology. What does that mean? First, we want our training to be emotionally safe, where students can feel safe in making mistakes and learning. Then, it has to be performance driven so that students know how to perform something, rather than just understanding
One of the key questions we have asked our colleagues in the field of training, as we have visited with them to share our approach is: “What stimulus are you preparing your staff to respond to?” The question is somewhat oblique, but it focusses on the heart of the matter – what do we
Conflict Resolution Listening Skills Getting to the Heart of the Problem Conflict Resolution Listening Skills are the means by which we gather the information we need to de-escalate a distressed person, through understanding their needs and what is driving them. Hi, it’s Gerard O’Dea here and today we’re looking at communicating under pressure. It’s
Listen to this incredible story from Joel Lashley about the importance of the social contract in creating standards for behaviour. If Social Contracts can be set early we will have much better end results. INTERESTED IN BECOMING A VDI INSTRUCTOR? You will have your chance at the first-ever VDI Instructor Certification in the UK to
April 14, 2025
February 27, 2025
January 31, 2025
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